° Terms and Conditions
of 36T Solutions GmbH
§ 1 Scope of Application
These General Terms and Conditions apply to all contracts, deliveries, and services between 36T Solutions GmbH and its customers, unless different written arrangements exist.
§ 2 Conclusion of Contract
Offers by 36T Solutions are non-binding and subject to change. A contract is only formed through written confirmation of the order or the commencement of service provision.
§ 3 Exclusion of Customer's Own Terms
Customers waive the application of conflicting standard terms. Any deviations must be expressly agreed upon in writing in advance by 36T Solutions.
§ 4 Services and Scope
The company provides IT services per contract specifications with due care, without guaranteeing specific outcomes.
§ 5 Payment Terms
Invoices are due within 21 working days without deductions. Late payments incur a flat interest of 10% of the outstanding amount, and the right to suspend services is reserved.
§ 6 Default, Interest, Debt Collection
Invoices overdue by more than 60 days will be referred to a debt collection agency. All costs incurred in enforcing the claims, including legal fees, shall be borne by the customer.
§ 7 Withholding Taxes
Customers must remit legally required withholding taxes. 36T Solutions bears no liability for such deductions.
§ 8 Limitation of Liability
Liability applies only in cases of intent or gross negligence. Liability for ordinary negligence requires breach of fundamental contractual obligations and is limited to foreseeable damages.
§ 9 Defect Notification
Claims must be submitted via registered mail within 8 days of receiving the service. Non-compliance constitutes acceptance of the service.
§ 10 Data Protection, Confidentiality, Copyright
Information is treated confidentially. Content use is limited to the contracted scope. Data protection is governed by the GDPR and applicable national data protection laws.
§ 11 Force Majeure
Performance impairments caused by strikes, riots, or unforeseeable events permit delayed service resumption without liability.
§ 12 Final Provisions
German law governs exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is the registered office of 36T Solutions.